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USF

Universal Service Fund (USF) Guide

Ongoing monthly credits that lower electric and gas bills for eligible New Jersey households.

OVERVIEW

The Universal Service Fund is a New Jersey program that helps eligible households lower their monthly electric and gas bills. Unlike one-time assistance programs, USF provides ongoing monthly bill credits.

WHAT THE PROGRAM DOES

USF REDUCES MONTHLY BILLS BY

It reduces ongoing energy burden rather than providing a one-time payment.

WHO MAY QUALIFY

USF is often used alongside LIHEAP for additional support.

BENEFITS AND HOW TO APPLY

BENEFITS

Benefit amounts vary depending on income and usage.

HOW TO APPLY

Applicants may be automatically screened for multiple assistance programs.

IMPORTANT NOTES

FREQUENTLY ASKED QUESTIONS

Is USF a one-time payment?

No. USF provides ongoing monthly credits on your utility bill.

Do I have to reapply?

Yes — annual recertification is required to continue receiving credits.

Can I have USF and LIHEAP?

Yes. Many households receive both.

CONTACT INFORMATION

NJ Utility Assistance Hotline

NJ Department of Community Affairs — program questions, application requirements, and local agencies.

NJ Board of Public Utilities

Customer rights, payment options, utility regulations, and available assistance programs.

NJ 2-1-1

Emergency financial assistance, nonprofits, and community resources for utility costs.

SAVES TIP

Recertify every year.

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