Building a Better North Brunswick — Together.

WATER & SEWER

Water Bill Assistance Guide

Help for residents struggling to pay water and sewer bills, including reconnection
assistance.

OVERVIEW

If you are having difficulty paying your water or sewer bill, assistance may be available. New Jersey offers programs that help eligible households avoid service interruptions, restore disconnected service, pay overdue balances, and reduce the financial burden of water and sewer costs.

Whether you own your home or rent, you may qualify if you meet the program’s income and eligibility requirements.

WHAT ASSISTANCE IS AVAILABLE

PROGRAMS ARE DESIGNED TO HELP

WHO MAY BE ELIGIBLE

Both homeowners and renters may qualify if they are responsible for paying water or sewer charges.

HOW TO APPLY

WHAT TO PREPARE

Applications are submitted through the New Jersey Department of Community Affairs. Be prepared to provide:

IF YOUR WATER IS ABOUT TO BE SHUT OFF

If you have a medical emergency or other special circumstances, tell your utility immediately.

FREQUENTLY ASKED QUESTIONS

Can renters receive assistance?

Yes, if they are responsible for paying their water or sewer bill.

Does the program cover sewer bills?

Yes. Eligible assistance may be available for both water and sewer charges.

Can assistance prevent a shutoff?

In many cases yes. Applying promptly may help prevent disconnection while your application is processed.

What if my water is already off?

Apply immediately and contact your water utility about restoration — assistance may help restore service.

CONTACT INFORMATION

NJ Utility Assistance Hotline

NJ Department of Community Affairs — program questions,
application requirements, and local agencies.

NJ Board of Public Utilities

Customer rights, payment options, utility regulations, and available assistance programs.

NJ 2-1-1

Emergency financial assistance, nonprofits, and community resources for utility costs.

SAVES TIP

Do not wait for the disconnection notice.

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